|Test Browser & PDFs|
There will be a DOCUMENT (and video) in Module Zero of your WorkCenter to show you what is REQUIRED before going to the TX DPS.|
We want YOU to avoid avoid embarrassment and/or unnecessary trips.
General assistance is available by calling the office helpline at 832-593-9170 and/or by sending email to
email@example.com are both available.
|Need Technical Support?|
Tech-help office hours for Tyler the tech guy is Mon-Fri between 830a-5p for the fixing of data.
The doctor is currently out (The Tech-Help Window will open at 830a).
Everything runs on data. Is something broken, stuck, or incorrect?
Contacxt GENERAL HELP with your data fix needs. If the problem is beyond their ability, the folks at GENERAL HELP will directly contact the Tyler the tech guy directly to support GENERAL HELP.
Many questions are answered in the FAQs linked above or by calling the General Helpline.
TIP #1: Please, students & parents ... know how your WorkCenter works.
TIP#2: Validate the capability of your device's ability to display and handle PDFs.
|Coursework Completion ...|
|You have 10 months from your original date of enrollment (purchase) to complete your coursework to obtain a DE964 to obtain your State of Texas Drivers License.
|What is a WorkCenter? How does it work?
The WorkCenter is a multi-colored grid of task tiles that are grouped by modules. It is to be worked from left- to right- and top- to bottom- by always clicking on the most recently opened green task tile.
You can view the WorkCenter appearance (and brief description) by opening up another web browser tab clicking HERE.
Each module has a different thing to teach you. Module ZERO is the module that has the basic checklist you need when going to the DPS. The View Info tile on that line has two part to it (mostly). The upper half deals with what you need to get a learners permit. The bottom half deals with what you need for operators license. The video tile gives more clues as to what the DPS will be looking at for the DE964 that you will take to the DPS to get the learners permit.
The general rules of the WorkCenter is...
Between tasks, click the big yellow View Coursework button at the top to refresh the WorkCenter grid.
For example, if you were to click module #1 learn (green), before you see the PDF learning document downloading to your web browser, the record in the database for the mod #1 quiz has already changed ... to show green.
... but ... if you do not click the big yellow View Coursework button, you will NEVER see it turn green in order to take the quiz.
Do something ... refresh click ... do something ... refresh click ... wash, rinse, repeat.
Quizzes and tests only pass with a minimum of 70% grade .. once you do, you'll see the color change to this shade of purple and the beginning and ending times and passing percentage will show.
Quizzes can taken as often as you like.. even to the point of abusing yourself if you so choose.
The permit test (after the module #1 quiz) can only be administered once every 24 hour period. If you fail it, it will change to yellow and a wait timer of 24 hours will then start tor retake the test. Like stated before, the WorkCenter ONLY refreshes when what happens? That's right, a click of the big yellow View Coursework button is clicked. To see the Wait Timer decrease time, you have to refresh the page.
|BEFORE the PERMIT TEST|
|WHILE TAKING a QUIZ or PERMIT TEST, IF WorkCenter is REFRESHED, it will look like this|
|IF YOU FAIL the PERMIT TEST, it changes YELLOW and you see a WAIT time|
|AFTER YOU PASS, it changes PURPLE like the quiz does.|
Clicking GREEN tiles unlock RED tiles. Only TIME unlocks YELLOW tiles.
If you use Google Chrome or Firefox on a laptop/desktop, you'll have no problems.
If you change to a hand-held device, use the TESTING BROWSER & PDF link in the upper-left corner to test the ability of the mobile browser.
The TESTING BROWSER & PDF page will send an inline single-page PDF to a frame on the page AND with a click on the FORCE DOWNLOAD PDF file link, it will send an attached PDF to the browser. Surprisingly, mobile web browsers have differing degrees of success with that. Follow the FAQ on that testing page to remedy the situation before continuing with a mobile web browser on a hand-held device.
if a tile gets "stuck" and does not change to GREEN when you expect it to, zing me (found in the "Need Technical Support?" secction on the left-hand side) a text message telling me the student name and the stuck tile. It usually happens between 1-3 times a day that I get a message from somebody that a cell is not opening as it should. When I see that, I'll login and force it open for you.
As far as quizzes go, it is NOT RECOMMENDED to use a hand-held device with quizzes (and the permit test) being as they do not handle web sessions in the same manner as laptop/desktop web browsers do. If you HAVE to use it, you may find that after you go off to do Spotify, or Text a freind, or snap them in Snapchat, whatever .. that when you get back, you might be back at the first question. Do not worry that it will have forgotten anything. If it restarts you there, it should remember your answers. Just click NEXT through each question until you get back to where you left off (the one without a response you answered) to continue. Technically, any quiz/test does not officially finish until the final FINISH button on the last question is clicked. It is important to get all the way to the end and click it for a pleasant experience.
Make note of the message at the start of a quiz/permit test and heed them. It is a pretty smooth process if you sit down, take it one question at a time, and then click to FINISH it. In a way, since the web session can not be fully controlled in mobile web browsers on hald-held devices, I kinda expect a few more challenges to them that can be avoided if they were to use a much larger computer and web browser (like Google Chrome or Firefox on a laptop/desktop).
The very reason why that WorkCener Info FAQ exists is the fact that the tech-guy, though lovable and friendly at most all times, does not want to get calls and text messages from students and parents that are not understanding how the WorkCenter works all the time.
The tech-guy is the tech-guy to literally 1000s of students and can be quickly overwhelmed by calls and texts happening at the same time. It is completely different than the previous system. And it has a way of operation that requires some knowledge of how it works. If you ask the tech-guy about something that is already covered in the FAQs (that is YOUR responsibility to find) he will likely regard your question as a mark of ignorance in being unwilling to learn of the process. Officially, this site wants intelligent and smart drivers on the road. That starts with smart and intelligent student drivers that are resourceful when they are not behind the wheel.
Any questions? Thanks annnnnd... have a good learning.